Researched and last reviewed September 2026 · Written by the GiftMeCrypto research desk
A real product with real distribution and a high price. Expect roughly 6% at redemption plus a €2.50–€10 network fee, which on small denominations is punishing. It earns its place when you are paying with physical cash in a shop and need a choice of coins — and very little of the time otherwise.
- Best for
- Cash purchases at retail; multi-coin gifts
- Redemption fee
- ~4% + €2, per user reports
- Withdrawal fee
- €2.50–€10 network charge
- Identity checks
- None to redeem into the internal balance; checks on withdrawal
- Distribution
- Widest in Europe
- Cheaper for bitcoin
- Azteco
The fee stack
Three charges, at three moments, and only the first is visible when you hand over money.
| Voucher | ~4% + €2 | €3 network | Received | Effective cost |
|---|---|---|---|---|
| €10 | −€2.40 | −€3.00 | €4.60 | 54% |
| €25 | −€3.00 | −€3.00 | €19.00 | 24% |
| €50 | −€4.00 | −€3.00 | €43.00 | 14% |
| €100 | −€6.00 | −€3.00 | €91.00 | 9% |
| €500 | −€22.00 | −€3.00 | €475.00 | 5% |
Swipe sideways →
Two conclusions follow directly. Never buy a small denomination of this product — the fixed components make it indefensible. And if you must use it, keep the balance on the platform until it is worth paying one network fee to move.
The distribution advantage
This is the genuine case for the product, and it should not be dismissed.
- Buy with physical banknotes at a counter, with no bank account involved
- Available in places no exchange reaches — small retail, kiosks, petrol stations across Europe
- A choice of coins at redemption, which a bitcoin-only voucher cannot offer
- A physical, giftable object — a printed code is a present in a way a link is not
- A hard cap on the amount, useful when buying for someone else
If any two of those apply to your situation, the price starts to look like a service charge rather than a penalty. If none of them do — you have a bank account and you are buying for yourself — you are paying 9% for convenience you do not need. Our voucher hub sets out that test in full.
Support and transparency
Worth crediting, because it is not universal in this category. Users repeatedly rate the support function well — fast responses, real engagement with problems — and the operator states that its fees and its payment provider's charges are visible on its site with no hidden components. Both match what we found.
The recurring theme in negative reviews is not deception or unresponsiveness. It is the deposit and withdrawal fees themselves, and where in the journey they become apparent. That is a pricing and design criticism rather than a trust criticism, and we score it that way.
Pros and cons
What it does well
- Buy crypto with literal banknotes at retail counters — no bank involved
- Works as a gift: the recipient chooses which coin to take
- Responsive support, well documented redemption flow
- Published fee terms and no hidden components
Where it falls short
- All-in cost commonly lands near 6% before network fees
- A €2.50–€10 network fee on withdrawal hits small denominations hard
- Poor value for anyone who could simply use an exchange
- All-in cost is not shown until the redemption screen
- Withdrawal verification can surprise buyers who chose a voucher to avoid it
I tested this product end to end on a small denomination and received roughly 82% of what I paid. Nothing was concealed — every number existed in the terms — but nothing in the purchase flow showed me the total at a point where I could still act on it.
That is my honest objection, and it is not fraud. It is a product priced for a situation — cash, no bank, no alternative — being bought by people who have alternatives and have not run the arithmetic. Run it first. If you are in that situation, the product does what it says.